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Privacy Policy

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Last updated: December 26, 2025


Reading time: approx. 7 minutes

This Privacy Policy (“Policy”) explains how DEZEST Studio (“we”, “our”, “us”) collects, uses, stores, and protects personal information in connection with our website https://dezest.com (“Site”).

By using our Site, you agree to the terms of this Policy.
If you have any questions, please contact us at: info@dezest.com

Quick Summary

  1. This Policy explains what data we collect and how we use it.

  2. You may browse our website without providing personal information.

  3. If you submit a project inquiry, request a consultation, or send files (floor plans, drawings, etc.), we will process the information you provide.

  4. We do not sell or share your information for advertising purposes.

  5. You have rights regarding access, correction, removal, and control of your data.

 

1. Who We Are

We are DEZEST Studio operated by Olena Cooper, an interior designer based in Los Angeles, California.

You can contact us at:
Email: info@dezest.com
 

2. What Data We Collect

You may browse our Site without submitting personal data.
However, when you submit project requests, consultation forms, or contact messages, we may collect the following:

2.1. Data You Provide

You may voluntarily provide:

  • Full name

  • Phone number

  • Email address

  • City, country

  • Information about your project

  • Uploaded files (floor plans, photos, PDFs, drawings, inspiration images, etc.)

  • Messages or additional notes related to your inquiry

If you apply for a position or collaboration, you may also provide:

  • CV or résumé

  • Portfolio link

  • Social media or website links

Please be aware of the data you include in uploaded materials.

2.2. Data Collected Automatically

For security and performance reasons, the following data may be automatically collected:

  • Cookies (see Section 5)

  • Device type

  • Operating system

  • Browser type

  • IP address

  • Connection type (e.g., WiFi, LTE)

  • Language and region

  • Your interactions with the Site (pages visited, time spent, etc.)

This information is aggregated and anonymized.
We use it only to improve the functionality and performance of our Site.

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3. How We Use Your Data

We use your data to deliver and improve our services and to comply with legal obligations.

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3.1. Providing Design Services and Improving the Site

We use your personal data to:

  1. Respond to your project inquiries

  2. Provide customer support

  3. Communicate regarding design services

  4. Review your design request or collaboration application

  5. Improve the content and functionality of our Site

  6. Conduct analytics to better understand user behavior

  7. Deliver information or files you requested

Legal basis:

  • Performance of a contract (or steps prior to entering a contract)

  • Our legitimate interest in providing and improving services

 

3.2. Legal Obligations

We may need to retain certain information to comply with tax, accounting, and other legal requirements.

 

4. Children’s Privacy

Our services are not directed to children under 13.
We do not knowingly collect personal information from minors.

If you believe a child has submitted data, contact us at privacy@dezest.com so we can delete it promptly.

 

5. Cookies

Cookies are small data files stored on your device.

Our Site may use:

  • Essential cookies – required for basic functionality

  • Analytics cookies – to understand how visitors use our Site (e.g., Google Analytics)

Analytics cookies collect aggregated, anonymous information that does not identify individual users.

You may opt out by using:

  • Google Analytics Opt-Out Browser Add-on

  • Your browser’s cookie settings

 

6. How We Share Your Data

6.1. With Your Consent

We may share data if you explicitly authorize us to do so.

6.2. Legal Requirements and Safety

We may disclose personal data if required by law or to protect our rights or users’ safety.

6.3. Business Transfers

If DEZEST Studio undergoes a merger or acquisition, your data may be transferred to the successor entity.
If that occurs, you will be notified.

6.4. Service Providers

We may share limited personal data with trusted third-party vendors who assist with:

  • Hosting

  • Email communication

  • Analytics

  • File storage

  • Website functionality

These providers may only use the data to perform services for us.

6.5. Aggregated Data

We may use aggregated, non-identifiable information for analytics and internal reporting.

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7. How We Store and Protect Your Data

7.1. Retention

We retain your data only as long as necessary:

  • To provide services

  • To comply with legal obligations

  • To resolve disputes

  • To maintain business records

At your request, we will delete or anonymize your data unless we are legally required to retain it.

7.2. Security

We use reasonable technical and administrative safeguards, including:

  • Encrypted servers

  • Secure SSL connections

  • Limited access only to authorized personnel

  • Confidentiality agreements with contractors and partners

However, no method of transmission or storage is 100% secure.
If you believe your data is at risk, please contact privacy@dezest.com immediately.

 

8. International Transfers

Because we work with global clients, your data may be processed or stored outside your country of residence.
When this occurs, we use appropriate safeguards to ensure data protection.

 

9. Your Rights

If you have provided personal data, you have the right to:

9.1. Access

Request an explanation of what data we process about you.

9.2. Correction

Ask us to correct inaccurate or outdated information.

9.3. Data Portability

Request a copy of your personal data in a machine-readable format.

9.4. Erasure ("Right to Be Forgotten")

Request deletion of your data unless legal exceptions apply.

9.5. Restrict Processing

Request temporary or permanent restriction of data processing.

9.6. Object to Processing

You may object to processing based on legitimate interest or to direct marketing.

9.7. Right to Lodge a Complaint

You may file a complaint with your local data protection authority.

To exercise your rights, contact us at: privacy@dezest.com

 

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect:

  • Legal changes

  • Website updates

  • New services

When updated, we will revise the “Last updated” date at the top of the Policy.

We encourage you to review this Policy periodically.

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